TATRA Projects (“we”, “us”, “our”) operates the TATRA STAAR CITY website at www.tatraprojects.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information you provide when you visit our website or submit an enquiry.
This policy is published in accordance with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) under the Information Technology Act, 2000, and applicable provisions of the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
By using this website or submitting your information, you consent to the practices described in this policy.
We collect the following categories of personal data:
- Identity Full name
- Contact Email address, phone number
- Interest Area of interest you select (e.g., Plotted Development, Site Visit)
- Message Any additional message you voluntarily provide
- Technical IP address, browser type, pages visited, and timestamps — collected automatically via server logs
We do not collect sensitive personal data such as financial information, health data, biometrics, or government identification numbers through this website.
We use your personal data for the following purposes:
- To respond to your investment enquiry and schedule consultations
- To send you project-related information, pricing, and documentation you have requested
- To register your lead with our CRM system (Kenyt) for follow-up by our investment team
- To send you a confirmation email acknowledging receipt of your enquiry
- To comply with legal, regulatory, and RERA obligations
- To improve our website and services through analytics
We will not use your data for automated decision-making or profiling without your explicit consent.
We process your personal data under the following bases:
- Consent When you submit the enquiry form, you consent to us contacting you regarding TATRA STAAR CITY.
- Legitimate Interests To manage our business operations, prevent fraud, and maintain security.
- Legal Obligation To comply with RERA, FEMA, tax, and other applicable Indian laws.
We do not sell, rent, or trade your personal information. We may share it with:
- Kenyt AI (CRM) Lead management platform to facilitate follow-up communication
- Email Providers For sending confirmation and notification emails
- Sales Team Our authorised sales team and channel partners solely for the purpose of your enquiry
- Authorities Law enforcement or regulatory authorities when required by applicable law, court order, or RERA compliance
All third-party service providers are contractually bound to process your data only for the stated purpose and to maintain appropriate security standards.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry records are retained for 3 years unless a longer retention period is required under RERA or other regulations. You may request deletion earlier — see Section 08.
We implement reasonable technical and organisational security measures to protect your personal information, including:
- Encrypted data transmission (HTTPS / TLS)
- Parameterised database queries to prevent SQL injection
- Access controls limiting who can view your data
- Input validation and rate limiting on all data endpoints
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Under the DPDP Act, 2023 and SPDI Rules, you have the right to:
- Access Request a copy of the personal data we hold about you
- Correction Request correction of inaccurate or incomplete data
- Deletion Request deletion of your personal data where there is no lawful basis to retain it
- Withdraw Consent Withdraw your consent to marketing communications at any time
- Grievance Lodge a complaint with our Grievance Officer (see Section 11)
To exercise these rights, email us at staarcity@tatraprojects.com. We will respond within 30 days.
Our website uses essential technical cookies for functionality and analytics tools (Google Analytics) to understand website traffic. No personal enquiry data is shared with analytics platforms. You may disable cookies in your browser settings; however, this may affect website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
In accordance with the Information Technology Act, 2000 and SPDI Rules, we have designated a Grievance Officer to address concerns regarding your personal data:
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the updated policy. For material changes, we will notify you via email if you have submitted an enquiry.
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.